Shipping policy

Last Updated: August 26, 2026

Thank you for shopping with TidyLoom. We are committed to providing a straightforward and reliable shipping experience.

This Shipping Policy applies to orders placed through tidyloom.store.

1. Free Worldwide Shipping

TidyLoom provides free standard shipping worldwide on eligible orders placed through our website.

There is no minimum purchase requirement for standard free shipping unless otherwise clearly stated during a specific promotion or at checkout.

2. Delivery Time

Our estimated delivery timeframe is generally:

7–10 days

Delivery estimates begin after the order has been processed and dispatched, unless otherwise indicated during checkout.

Please note that delivery dates are estimates rather than guaranteed arrival dates.

3. Order Processing

After placing your order, you will receive an order confirmation using the contact information provided during checkout.

Orders may undergo payment verification and preparation before shipment.

Once an order has been dispatched, tracking information may be provided where tracking is available.

4. International Shipping

We ship to customers worldwide, subject to carrier availability, legal restrictions, and our ability to service the destination.

International deliveries may occasionally be affected by customs processing, local postal services, border procedures, or other circumstances outside our reasonable control.

5. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Where such charges are not collected during checkout, they may be assessed by local authorities or carriers. Responsibility for such charges will be determined according to the applicable laws and checkout terms presented for the order.

6. Tracking Your Order

When tracking information is available, it may be provided by email after your order has shipped.

Tracking information may take some time to become active after the carrier receives the shipment.

7. Incorrect Shipping Information

Customers are responsible for entering complete and accurate shipping information during checkout.

If you discover an error in your shipping address, contact support@tidyloom.store as soon as possible.

We will make reasonable efforts to update the information before shipment, but changes cannot be guaranteed once an order has been processed or dispatched.

8. Delivery Delays

While most orders are expected to arrive within the estimated delivery timeframe, delays can occasionally occur because of:

  • Customs inspections or clearance.
  • Carrier disruptions.
  • Severe weather.
  • Public holidays.
  • High-volume shipping periods.
  • Local postal delays.
  • Incorrect or incomplete addresses.
  • Other events outside our reasonable control.

If your shipment appears significantly delayed, please contact our customer support team.

9. Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, contact us at support@tidyloom.store.

Please provide your order number and relevant details. For damaged deliveries, photographs of the product and packaging may be requested.

We will review the circumstances and provide an appropriate resolution in accordance with our policies and applicable law.

10. Multiple Shipments

Some orders containing multiple products may be shipped separately. In such cases, products from the same order may arrive on different dates.

You will not be charged additional standard shipping fees because an order is divided into multiple shipments.

11. Contact Us

For shipping-related questions:

TidyLoom
4808 Hopper Rd
Bath, NY 14810
United States

Email: support@tidyloom.store
Phone: +1 516-569-1698
Website: tidyloom.store