Contact information

Last Updated: August 26, 2026

Thank you for choosing TidyLoom. We are committed to providing accessible and reliable customer support.

Whether you have questions before making a purchase or need assistance with an existing order, our customer support team is available to help.

Business Information

Business/Store Name: TidyLoom
Website: tidyloom.store
Established: 2023

Mailing Address:
4808 Hopper Rd
Bath, NY 14810
United States

Email: support@tidyloom.store
Phone: +1 516-569-1698

Customer Support

You may contact us for assistance regarding:

  • Product information.
  • Product availability.
  • Questions before ordering.
  • Existing orders.
  • Shipping and delivery.
  • Tracking information.
  • Returns and refunds.
  • Damaged, defective, or incorrect products.
  • General website or customer service questions.

Order-Related Inquiries

For faster assistance with an existing order, please include:

  • Your order number.
  • Your full name.
  • The email address used during checkout.
  • A brief description of your request.

If your inquiry concerns a damaged, defective, or incorrect product, please include clear photographs where appropriate.

Returns

Please contact us before returning merchandise.

Return instructions will be provided after your request has been reviewed. Please do not automatically send returned merchandise to our mailing address unless our customer support team specifically instructs you to do so.

Eligible purchases are covered by our 30-day free return and refund policy, subject to the conditions stated in our Return & Refund Policy.

Shipping

TidyLoom offers free standard worldwide shipping, with an estimated delivery timeframe of 7–10 days.

For additional information, please refer to our Shipping Policy.

Contact TidyLoom

For customer support or general inquiries:

Email: support@tidyloom.store
Phone: +1 516-569-1698

TidyLoom
4808 Hopper Rd
Bath, NY 14810
United States